Scientific Journal of KubSAU

The control system of relationship between enterprises and customers (CRM) is one of the important components of an automated enterprise management system. For construction organizations there is a need in CRM architecture, providing linking of basic system objects (documents, artists, clients, events) to the company's projects. The most important trend in the development of such systems is the use of cloud technologies. Using the hybrid cloud technology provides a flexible and controlled access to resources and high availability. Internal accounting systems are implemented in the private sector of a hybrid cloud, CRM and web interfaces are placed in the public section. The implementation of the synchronization data module in the public part of a hybrid cloud over HTTPS ensures the security and confidentiality of the transmission