Name
Ponomareva Darya Nikolaevna
Scholastic degree
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Academic rank
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Honorary rank
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Organization, job position
Kuban State Agrarian University
Web site url
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Articles count: 1
The formation of a system of indicators for assessing
the performance of the business processes of the
enterprise is one of the most actual and modern
directions of increase of efficiency of activity of the
enterprise. The system of indicators should be
developed in accordance with the specifics of
company's activity, its strategic goals and available
resources. Consideration of the process of developing
a system of indicators of business processes on a
specific example of an industrial enterprise allows not
only to evaluate the operation of departments in terms
of running processes, but also to develop a list of
measures to improve the efficiency of functions
execution of business processes. The work presents
theoretical information, the development of a system
of indicators of business processes within the selected
areas using this method of process optimization. The
initial stage of the work on the development and
evaluation of a system of indicators of business
processes was made by enterprise characteristics,
description of its organizational structure and core
activities. The article considers the indicators of
process, product and satisfaction of customers in terms
of cost, time and technical performance. For example,
the business process that best reflects the specifics of
the enterprise, the process of developing a system of
indicators and presented conclusions, and developed
recommendations and actions for the application of the
system of indicators of business processes